Return /Exchange/ Refund & Shipping Policy
Thank you for shopping with Attri Retails!
There Might be Slight Variation in color, texture, and Finish. So these are not considered flaws. You can exchange in the unlikely situation in which we have sent you a defective or wrong item, No Worries!!
Term and Conditions of Return of Damaged Product:
- The return is possible only when you receive a defective or wrong Item and parcel opening video is necessary to return of defected or wrong item.
- You have to inform us within 24 hours of receiving product with receipt of the order. You can inform through mail at ccare@attriretail.com, and also via WhatsApp at +91-8448994271.
- Difference in color shades will not be treated as defect.
- The Cost of your purchase is not refundable in any case as we sell on very small margin and your amount is safe with us but you can purchase something else with your paid amount within 30 days.
- If the product does not arrive from company for any reason, the customer will not receive a refund. Instead the customer can exchange the product for another product.
- After Receiving the Return we issue a credit Note to you and you can purchase anything else.
- The courier Cost of Sending Replacement is Free.
However, you must understand that we cannot bear losses, hence, Exchange of Such products that you did not like can be refunded with a fixed deduction of Rs 400. And you have to courier them to our address as we do not have any pickup service.
SHIPPING POLICY:
We strive to ship all orders as fast as we can with the best couriers by AIR to most pin codes. However – as we list & book products which are under pre-booking the Delivery time can vary between 1 Week to up to 4 weeks. There can be times when you ordered 2 or more products – in such cases you may receive the product at different times as per stock availability and through different courier partners.
“Original Suits & Dress Material” are mostly sold-out during the pre-booking period only, so we would suggest you book your order as soon as possible to avoid delays and plan well in advance if you are placing an order for an occasion. In addition to this “TENTATIVE SHIP DATE” and “TENTATIVE SHIP TIME” are generally mentioned under the “Product Description” section on every product listed on the website as given in the example below:
Below are approximate timelines by which you can expect the delivery:
- Ready to Ship Products – within 1-2 weeks
- Pre-Book/Upcoming Stock – within 2-4 weeks
- Stitching Orders – within 2-6 weeks
Please note that the Order Status may show PROCESSING even if your order has been packed or shipped till the time you receive the delivery. Processing may not necessarily mean that your order has not been shipped.
*If you are ordering a product for an occasion – we recommend that you first discuss with us on +918448994274 via WhatsApp or email us at sales@theindianfashion.in and then place the order to avoid delays.
